Terms & Conditions

Legal Notice

All notices from Laos House LLC ("Laos House") to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Laos House shall be made either by regular mail or first class mail to our address at: Laos House LLC, P.O. Box 170370, Austin, TX 78717. Delivery shall be deemed to have been made by You to Laos House five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of: Laos House LLC.

Copyright © 2016 Laos House. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016 Laos House. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Laos House. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Laos House or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Laos House and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Laos House believes that customer conduct violates applicable law or is harmful to the interests of Laos House and its subsidiaries.

Privacy Policy

We do not sell or rent your information, and we respect your privacy. Any information you provide is used for the purposes of doing business with Laos House and its subsidiaries only.

Shipping and Delivery

Laos House ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Laos House ships merchandise to international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

International

Due to prohibitive shipping costs and concerns, we have suspended international orders effective 3/21/19. The following terms and conditions apply to international orders placed prior to that date.

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Laos House is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax

Laos House charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. Currently, sales tax of 8.25% is charged for any shipments within the State of Texas.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Laos House makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. LAOS HOUSE SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL LAOS HOUSE BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF LAOS HOUSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Return Policy

You may purchase merchandise from this Web site by using any one of the payment options listed on the Web site. Laos House reserves the right to change its payment procedures at any time without prior notice to you. You may return a new and unused item to Laos House within seven (7) days of your receipt of the item by emailing us at service@LaosHouse.com for a pre-paid return label. Upon our receipt of the item in its original condition, we will refund your purchase price, less initial shipping and handling.

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Laos House reserves the right to limit the provision of its products or services to any person, geographic area, or jurisdiction it so desires and to limit the quantities of any products or services it provides. Any offer for any product or service made in the materials on this Website is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of Texas shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the Western District of Texas. Both parties expressly waive a trial by jury.

UNSOLICITED SUBMISSIONS: Laos House handles all Design and Product Development in-house. We do not seek or accept unsolicited submissions, designs, product ideas, or suggestions. We specifically request that you do NOT send and please refrain from sending any unsolicited product ideas or design suggestions to Laos House. Any unsolicited designs or product ideas become the sole and exclusive intellectual property of Laos House. The purpose of this policy is to avoid potential misunderstandings or disputes. If, despite knowing our policy, you still submit your ideas, then regardless of what your letter, email, cover, or other transmission may say, your submissions and their contents will automatically become the property of Laos House, without any compensation to you or any third party. Further, Laos House will have no obligation to keep your submission confidential or proprietary, and shall not be liable for any use or disclosure of the submission. We may use or redistribute the submissions and their contents for any purpose whatsoever, commercial or otherwise, without any restriction. Finally, there is no obligation for Laos House to review, keep, acknowledge, or return the submission or any related materials.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Laos House with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Laos House with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Laos House. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.